I’ve been having some Microsoft ActiveSync 4.0 problems and can’t sync my Eten M600 to the laptop via USB connection. It will always hang when it says “retrieving settings” on the laptop screen. Then I went to Google and found this great Microsoft ActiveSync 4x Troubleshooting Guide. Try it. It’s quite detailed.
With the recent release of Windows Mobile 5.0, Microsoft has released ActiveSync 4.0. ActiveSync 4.0 continues to build on prior version of ActiveSync with some significant changes for Windows Mobile 5.0 devices including support for synchronizing Media, support for USB 2.0 devices, Internet Explorer Favorites synchronization for Smartphone. These updates are only available for Windows Mobile 5.0 devices. Microsoft released ActiveSync 4.1 to improve the user’s experience with networks (specifically VPNs, firewalls, and parental controls) and Outlook. This article covers some common issues and solutions for users of ActiveSync 4.x. I recommend that users of ActiveSync 4.0 upgrade to ActiveSync 4.1 to see if their problem has been solved with the upgrade. Microsoft also has a ActiveSync 4.0 USB Connection Troubleshooting Guide which may be helpful as well.
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